Child Safety Policy

SocialSpace is committed to protecting minors from exploitation and abuse. This policy outlines our safety measures, age requirements, and enforcement procedures.

Safety Measures

Age Verification

• Date of birth required at signup
• Accounts flagged as underage are immediately suspended
• We reserve the right to request government-issued ID for verification
• Multiple violations result in device-level bans

Content Moderation

• Automated NSFW Detection: AI scans all uploaded images and videos before publication
• User Reporting: Report button visible on all content
• 24-Hour Response: All safety reports reviewed within 24 hours
• Human Review: Trained moderators assess flagged content
• Proactive Monitoring: Regular audits of high-risk content patterns

Zero Tolerance Policy

SocialSpace has zero tolerance for:

• Child sexual abuse material (CSAM)
• Grooming or exploitation of minors
• Sexual solicitation of minors
• Sharing, requesting, or discussing CSAM
• Any content that sexualizes, endangers, or exploits children

Enforcement Actions

• First violation: Immediate permanent ban
• Content removal: All user content deleted
• Law enforcement reporting: CSAM reported to authorities immediately
• Device ban: Prevent account recreation
• Cooperation: Full cooperation with law enforcement investigations

Reporting Mechanisms

In-App Reporting

• Tap the ⋮ menu on any status or profile
• Select "Report"
• Choose violation category: Underage user, Inappropriate content, Harassment, etc.
• Add additional context (optional)
• Submit report

What Happens After You Report

• Report is immediately flagged for review
• Severe violations (CSAM, immediate danger) escalated instantly
• Moderator reviews within 24 hours
• Action taken: Warning, content removal, account suspension, or permanent ban
• Reporter notified of outcome (privacy-protected)

Compliance & Reporting to Authorities

South African Law Compliance

SocialSpace complies with:

• Films and Publications Act, 1996: Prohibition of child pornography
• Criminal Law (Sexual Offences and Related Matters) Amendment Act, 2007: Protection of children from sexual exploitation
• Protection of Personal Information Act (POPIA): Data protection for minors
• Cybercrimes Act, 2020: Reporting obligations for online CSAM

Mandatory Reporting

We report the following to authorities:

• All incidents of child sexual abuse material (CSAM)
• Suspected grooming or exploitation
• Credible threats to child safety
• User reports indicating immediate danger

Reporting Partners:

• National Center for Missing & Exploited Children (NCMEC) - CyberTipline
• South African Police Service (SAPS)
• Internet Watch Foundation (IWF)
• Film and Publication Board (FPB)

User Safety Tips

• Never share personal information publicly: Address, phone number, school name
• Meet in public places: If meeting someone from SS, bring a friend and choose a public location
• Trust your instincts: If something feels wrong, it probably is
• Report suspicious behavior: Better to over-report than under-report
• Block freely: You don't owe anyone access to you
• Tell someone: Inform a trusted adult if you feel uncomfortable

For Parents & Guardians

If you believe your child is using SocialSpace:

• Contact us immediately at ss.socialspace@gmail.com
• Provide proof of guardianship and the account username
• We will terminate the account within 24 hours
• All associated data will be permanently deleted

Updates to This Policy

This Child Safety Policy may be updated to reflect:

• Changes in legal requirements
• New safety technologies
• Evolving best practices
• User feedback and safety concerns

Last Updated: October 28, 2025